End-to-end 3PL warehousing and logistics

How a client's stock moves through your warehouse

1. Onboard the client: client record, product catalogue and an active rate contract.
2. Receive: an inbound receipt is scanned at the dock and put away into bins.
3. Fulfil: orders are allocated, picked, packed and shipped by your driver or a carrier.
4. Deliver: tracked to the door and closed with a proof-of-delivery signature.
5. Bill: every step was captured as a billing event, so the monthly invoice builds itself.

Clients & warehouse setup

Every record in the module belongs to a client, so several brands can share the same racking without their data or invoices ever mixing.

• Client records with contact details, industry and onboarding date.
• Warehouses laid out as racks and storage locations (bins), plus collection bins for staging picked orders.
• A product catalogue per client: SKU, barcode/UPC, dimensions, weight, unit of measure, and batch/serial tracking where needed.
• A cross-client dashboard for open orders, receipts in progress, expiring stock and revenue.

Inbound receiving & putaway

Stock is checked in against what the client said was coming, and the system decides where it should go.

• Inbound receipts against a PO or ASN, entered line by line or uploaded as a CSV/Excel manifest that is validated before anything is created.
• Dock scanning with a condition for every scan: good, damaged, wrong SKU or shorted. Only good units count, the rest feed the discrepancy report.
• Lot number, manufacturing date and expiry captured at receipt for lot-tracked items.
• Receive by carton: each box becomes a tracked carton that putaway and picking can work with.
• Suggested putaway locations that consolidate with existing stock and respect capacity, with splits across bins when one location is not enough.
• Unique INB reference numbers that are safe to quote to clients and on paperwork.

Inventory, lots & expiry

Know exactly what is stored, where it is and whose it is, down to the bin and lot.

• Live stock per item split by storage location and lot.
• Expiry worked out for each lot from its own manufacturing date and the product's shelf life.
• Expiring stock grouped into 15, 30, 60, 90, 180 and 360-day buckets so the team knows what needs attention first.
• Minimum shelf-life rules that stop lots too close to expiry from being picked or shipped.

Order fulfilment: pick, pack & ship

Orders move through a fixed, scan-verified sequence, so nothing ships that should not.

• Order flow from pending to allocated, picking, packed, shipped and delivered, with on-hold and cancel available along the way.
• All-or-nothing stock allocation: an order is never shown as ready against stock that does not exist.
• Scan-driven, route-optimized picking that always points staff to the next-nearest location.
• Scan-verified packing that records the box used and creates the shipment.
• Serial-number checks at both pick and pack, so a serial that has already shipped can never ship again.
• Auto pick-pack for simple or high-volume orders, using the same validation in a single step.

Stock pulls & returns

Handle the movements that are not customer orders, and bring returned goods back under control.

• Stock pulls for recalls, expiry sweeps and floor reorganisation, selected by lot, item and expiry range, or by hand.
• Guided, nearest-stop-first pull routes with a scan check at every location before stock moves.
• Returns inspected line by line as sellable, damaged, defective or expired.
• Disposition per line: restock, dispose, return to vendor or quarantine, with refund, replacement or credit note recorded.
• No-charge replacement orders issued straight from the return.

Contracts & rates

Each client has its own versioned contract, so past months are always billed at the rates that applied then.

• Storage billed by pallet, cubic foot, bin or square foot, with a choice of prorated or full-pallet charging for part-filled slots.
• Packing fees for the first item and each additional item, kitting billed as hourly labour, and box sizes with their own material cost.
• Delivery billed as carrier cost pass-through, a markup percentage or a flat fee.
• Per-unit receiving and pick rates, and a minimum monthly commitment.
• New contract versions are drafted and activated without overwriting the old ones.

Automatic usage billing

Usage is captured the moment it happens, not reconstructed at month end.

• Billing events recorded at every good receiving scan, verified pick, packed order and shipped consignment.
• A nightly run turns the day's events into itemized usage charges; a monthly run produces the draft invoice.
• Storage charged from what is actually held, recalculated until the period is invoiced.
• Safe to re-run: events are never billed twice and corrections post as offsetting entries.
• Invoices that move from draft to sent, paid or void, with every charge itemized by type.
• Carrier audit flags when the carrier's invoiced weight differs from the system's estimate beyond your threshold.

Dispatch, delivery & tracking

Deliver with your own fleet or hand shipments to carriers, and know where everything is.

• Your own drivers and vehicles, or external carriers, assigned to deliveries and pickups.
• Routes as named delivery zones with a daily capacity per driver.
• Auto-assign that shares work fairly among drivers who still have capacity, and says so plainly when none do.
• Tracking from label created to in transit, out for delivery and delivered, with live driver location where available.
• Proof-of-delivery signature required before an order is marked delivered.
• Cash-on-delivery amounts tracked from what was due to what the driver collected.

Client portal & sales-channel connectors

Give clients self-service visibility and take their orders without re-keying.

• A separate login for each client's users to see their own inventory, orders and shipments.
• Clients can place orders directly from the portal.
• Connectors that pull orders in automatically from Shopify, WooCommerce or any system that can send a webhook.